HELP / FAQS

The following payment methods are available to you while shopping:

PAYPAL - If you would like to pay for your order via PayPal, you will be redirected directly and asked to log in to your account or register again. Once this is done, all you have to do is choose the desired payment method (PayPal credit, direct debit or credit card) and confirm the payment.

We will then receive a confirmation from PayPal and will immediately ship your goods.

CREDIT CARD - We accept payments via VISA, MasterCard & American Express, Apple Pay, Google Pay, Shop Pay. Our payment provider Stripe makes the payment process convenient and secure directly in our check-out process. Your credit card account will be charged upon completion of the order.

If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.